71bat Privacy Policy

1 Introduction

71bat ("the Platform", "we", "us", "our") operates the online betting and gaming website located at https://71bat.io and all associated services (collectively, "the Services"). We are committed to protecting and respecting the privacy of every player who uses the 71bat platform ("you", "your", "the Player").

This Privacy Policy explains:

• What personal data 71bat collects from players and platform visitors;
• The purposes for which that data is collected and used;
• The legal bases on which 71bat relies when processing personal data;
• With whom your data may be shared and under what conditions;
• How long your data is retained and how it is secured;
• The rights you hold over your personal data and how to exercise them.

This Privacy Policy should be read alongside the 71bat Terms & Conditions, which govern the overall relationship between you and the platform. By registering an account, making a deposit, or otherwise using the Services, you confirm that you have read and understood this Privacy Policy.

2 Data We Collect

71bat collects the following categories of personal data from players and platform visitors:

2.1 Identity and Registration Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for age verification — players must be 21 or older);
• Gender (optional, collected during registration);
• Bangladesh National ID (NID) number or equivalent document number;
• Username and account credentials (password stored in hashed, non-reversible form).

2.2 Contact Data

• Registered Bangladesh mobile phone number;
• Email address (if provided during registration or support contact);
• City or region of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).

2.3 Financial and Payment Data

• Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay numbers);
• Bank account details where bank transfer is used (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.);
• Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers;
• Bonus and promotional credit history.

2.4 KYC Verification Documents

• Scanned copy or photograph of Bangladesh National ID Card (NID) or passport;
• Proof of address documents (utility bill, bank statement);
• Selfie or facial image for liveness verification where required.

2.5 Technical and Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session duration, pages visited, games played, and betting history;
• Referral source (how you arrived at the 71bat platform);
• Cookie identifiers and similar tracking data (see Section 7).

2.6 Communication Data

• Live chat transcripts from support interactions;
• Email correspondence with 71bat support;
• Any written complaints, disputes, or feedback submitted through the platform.

3 How We Collect Data

71bat collects personal data through the following channels:

3.1 Directly from You

The majority of personal data we hold is provided directly by you when you: register an account on the 71bat platform; complete the KYC identity verification process; make deposits or request withdrawals; contact our customer support team via live chat; participate in promotions or surveys; or provide any other information voluntarily in connection with your use of the Services.

3.2 Automatically During Platform Use

When you access and use the 71bat platform, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, pages and games you access, timestamps of your sessions, and any errors or crashes you experience. This data is collected through server logs and cookie technologies described in Section 7.

3.3 From Third-Party Verification Services

When you submit KYC documents, 71bat may use third-party identity verification services to cross-check the details you have provided against government-issued databases or document authentication systems. These services return a verification result to 71bat; they do not retain your documents beyond the period required for the verification check.

3.4 From Payment Processors

When you initiate a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a bank transfer, the relevant payment processor confirms the transaction to 71bat along with transaction reference data. 71bat does not receive or store your full mobile banking PIN or card security codes — only transaction confirmation data and account identifiers.

4 How We Use Your Data

71bat uses your personal data for the following specific purposes:

• Account Management: To create, manage, and maintain your 71bat account, including verifying your identity at registration and during ongoing use of the platform.
• Age Verification: To confirm that you meet the minimum age requirement of 21 years before allowing access to real-money gaming and betting services.
• Payment Processing: To process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfers in Bangladeshi Taka (BDT).
• KYC Compliance: To verify your identity and source of funds in accordance with applicable anti-money laundering (AML) requirements before processing withdrawals above applicable thresholds.
• Fraud and Security Monitoring: To detect, investigate, and prevent fraudulent activity, multiple account creation, bonus abuse, money laundering, and other prohibited conduct as defined in the Terms & Conditions.
• Customer Support: To respond to your enquiries, complaints, and requests via live chat and email, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, and to facilitate the use of responsible gaming tools including deposit limits, cool-off periods, and self-exclusion.
• Platform Improvement: To analyse usage patterns, identify technical issues, and develop improvements to the platform experience for all players.
• Legal Compliance: To comply with applicable laws, respond to lawful requests from regulatory authorities or law enforcement, and maintain records required for audit purposes.
• Promotional Communications: Where you have opted in, to send you relevant promotional offers, bonus alerts, and platform news via your registered mobile number or email. You may opt out at any time through your account settings or by contacting support.

5 Legal Basis for Processing

71bat relies on the following legal bases when processing your personal data:

• Contractual Necessity: Processing your identity, contact, and payment data is necessary to fulfil our contractual obligations to you under the Terms & Conditions — specifically, to maintain your account, process payments, and deliver gaming services.
• Legal Obligation: Certain data processing activities — including KYC verification, AML transaction monitoring, and record-keeping — are required by applicable law and regulatory obligations. We must carry out this processing regardless of your preferences.
• Legitimate Interests: 71bat processes technical and usage data on the basis of legitimate interests in maintaining platform security, preventing fraud, and improving the platform. We ensure this processing does not override your fundamental privacy rights.
• Consent: Where we send you optional promotional communications, we rely on your explicit opt-in consent. You may withdraw this consent at any time without affecting the processing carried out before withdrawal.

6 Sharing Your Data

71bat does not sell, rent, or otherwise provide your personal data to third parties for their own commercial purposes. Your data may, however, be shared with the following categories of third parties in the circumstances described below:

6.1 Payment Service Providers

To process deposits and withdrawals, 71bat shares necessary transaction data with payment processors including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and City Bank. These providers act as independent data controllers for their own systems and are bound by their own privacy policies and applicable financial regulations in Bangladesh.

6.2 Identity Verification Services

To conduct KYC verification, 71bat may share your identity document images and personal details with third-party verification providers. These providers process your data solely for the purpose of confirming your identity and returning a verification result. They are contractually prohibited from retaining your data beyond the verification process.

6.3 Fraud Prevention and AML Partners

71bat uses specialised fraud detection and anti-money laundering technology providers to monitor account activity. These providers may process IP addresses, device fingerprints, transaction patterns, and account metadata to generate risk scores. No raw personal identification data is shared beyond what is necessary for risk assessment.

6.4 Legal and Regulatory Disclosure

71bat may disclose your personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or lawful regulatory request. In such cases, 71bat will disclose only the minimum data required to comply with the specific legal obligation.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 71bat's business, player data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer via a platform announcement before it takes effect, and the acquiring entity will be required to adhere to this Privacy Policy.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit the 71bat platform. They allow the platform to recognise your device across sessions, maintain your login state, remember your preferences, and collect usage analytics data.

7.2 Types of Cookies Used

• Essential Cookies: Required for the platform to function correctly. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the platform — which pages are visited most, where players encounter errors, and how navigation flows are used. This data helps 71bat improve the platform experience.
• Fraud Prevention Cookies: Used to support device fingerprinting and duplicate account detection systems. These cookies help 71bat identify when multiple accounts are being operated from the same device.
• Preference Cookies: Store your selected language, display preferences, and other optional settings so you do not need to re-enter them on each visit.

7.3 Managing Cookies

You may manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, and delete cookies. Please be aware that blocking essential cookies will prevent the 71bat platform from functioning correctly and may prevent you from logging in or completing transactions. Blocking analytics or preference cookies will not affect your ability to use the platform but may degrade your personalised experience.

8 Data Retention

71bat retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations. The following retention periods apply:

Where data is no longer required for any lawful purpose, 71bat will securely delete or anonymise it in accordance with our internal data destruction procedures. Anonymised, aggregated data that cannot be traced back to an individual may be retained indefinitely for statistical and research purposes.

9 Data Security

71bat implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Our security framework includes the following controls:

• Transport Encryption: All data transmitted between your device and the 71bat platform is encrypted using TLS 1.3, the current industry standard for secure web communications.
• Data-at-Rest Encryption: Sensitive personal data including KYC documents, payment identifiers, and hashed passwords is stored in AES-256 encrypted database fields.
• Access Controls: Access to player data within 71bat's internal systems is restricted on a need-to-know basis. Staff access to personal data requires role-based authorisation and is subject to audit logging.
• Two-Factor Authentication: All 71bat internal systems that store or process player data require multi-factor authentication from staff accessing them.
• Penetration Testing: 71bat conducts regular security assessments and penetration testing of the platform infrastructure to identify and remediate potential vulnerabilities.
• Incident Response: In the event of a data security incident affecting player personal data, 71bat has a documented incident response procedure. Affected players will be notified promptly where the incident poses a material risk to their rights or interests.

10 Your Data Rights

As a 71bat player, you hold the following rights regarding your personal data. You may exercise any of these rights at any time by contacting our support team via live chat on the platform or by emailing support@71bat.io:

11 Children and Minors

The 71bat platform is strictly intended for adults aged 21 years and above. 71bat does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is conducted at the point of registration and before the first withdrawal is processed.

If 71bat becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended and all personal data associated with it will be deleted. Any funds held in the account will be returned to the originating payment method following confirmation of the account holder's identity and age.

If you believe that a minor has registered an account on the 71bat platform, please notify our support team immediately via live chat so that we can investigate and take appropriate action.

12 Third-Party Links

The 71bat platform may contain references to or links to third-party websites and services, such as payment provider portals (bKash, Nagad, Rocket). These third-party sites are independent of 71bat and operate under their own privacy policies, over which 71bat has no control or responsibility.

71bat is not responsible for the privacy practices, content, or security of any third-party websites accessible from or referenced by the 71bat platform. We encourage you to review the privacy policy of any third-party service you use in connection with your 71bat account, particularly your mobile financial services provider.

13 Changes to This Policy

71bat reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will notify registered players via a prominent notice on the platform and, where appropriate, via your registered mobile number or email address. The "Last Reviewed" date at the top of this policy will be updated to reflect the date of the most recent revision.

Your continued use of the 71bat platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must discontinue use of the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how 71bat protects your personal data. The most current version of this policy is always available at https://71bat.io/privacy-policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 71bat processes your personal data, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly on the 71bat platform. This is the fastest way to reach our support team for data-related enquiries.
• Email: support@71bat.io — for formal written requests including data subject access requests, erasure requests, and complaints. Please include your registered username and a clear description of your request.
• Response Time: We aim to acknowledge all data-related enquiries within 2 business days (Bangladesh Standard Time, BST UTC+6) and to resolve them within 30 calendar days.

When submitting a data rights request, please be prepared to verify your identity to our reasonable satisfaction before we action the request. This is to protect you from unauthorised access to your personal data by a third party claiming to act on your behalf.